The role of social media messages in cultural communication: The case study of an Instagram reel

Charis Avlonitou 1 * , Eirini Papadaki 2
More Detail
1 Hellenic Ministry of Culture and Sports, Athens, GREECE
2 Department of Business Administration & Tourism, Hellenic Mediterranean University, Crete, GREECE
* Corresponding Author
Online Journal of Communication and Media Technologies, Volume 14, Issue 2, Article No: e202415. https://doi.org/10.30935/ojcmt/14291
OPEN ACCESS   1670 Views   2461 Downloads   Published online: 26 Feb 2024
Download Full Text (PDF)

ABSTRACT

The article focuses on the analysis of a reel post uploaded on the Basil & Elise (B&E) Goulandris Foundation’s Instagram account on the occasion of the exhibition “Nouveau Réalisme”, presented at the homonymous museum in 2023. It aims to investigate the role and function of communication messages in the digital environment of the post-COVID-19 era and especially in that of social media (SM). The article addresses various parameters related to the wider context of the message production, its role in the Foundation’s communication strategy as well as the influence of the pandemic crisis and its effects on the planning of this strategy as regards the utilization of SM. Moreover, an interpretation of the communication message based on the decoding of its symbolic meaning is proposed through the use of the visual and sociological communication model of Barthes. Finally, the message’s reception by the public is detected. The complexity and polysemy of communicative act, which is revealed through the analysis, indicate both the need for a combined interdisciplinary approach and the crucial importance of considering its variables (the message itself as well as its production and reception contexts) in a holistic manner.

CITATION

Avlonitou, C., & Papadaki, E. (2024). The role of social media messages in cultural communication: The case study of an Instagram reel. Online Journal of Communication and Media Technologies, 14(2), e202415. https://doi.org/10.30935/ojcmt/14291

REFERENCES

  • Amit R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22, 493-520. https://doi.org/10.1002/smj.187
  • Austin, E. W. (2009). Receiver-oriented message analysis. Lessons from alcohol advertising. In A. B. Jordan, D. Kunkel, J. Manganello, & M. Fishbein (Eds.), Media messages and public health. A decisions approach to content analysis (pp.192-210). Routledge. https://doi.org/10.4324/9780203887349-19
  • Barthes, R. (1979). Mythologies–lesson. Kedros..
  • Barthes, R. (1986). Elements of semiology. Hill and Wang.
  • Barthes, R. (2019). Image–music–text. Plethron.
  • Beer, D., & Burrows, R. (2010). Consumption, presumption and participatory web cultures: An introduction. Journal of Consumer Culture, 10(1), 3-12. https://doi.org/10.1177/1469540509354009
  • Behera, B., & Gangadhar, M. R. (2022). Museum and pandemics a cautionary tale from history: Impact, innovations, learning from crises. Anthropology and Ethnology Open Access Journal, 5(2). https://doi.org/10.23880/aeoaj-16000193
  • Brown, J., Broderick, A. J., & Lee, N. (2007). Word of mouth communication within online communities: Conceptualizing the online social network. Journal of Interactive Marketing, 21(3), 2-20. https://doi.org/10.1002/dir.20082
  • Budge, K., & Burness, A. (2018). Museum objects and Instagram: Agency and communication in digital engagement. Continuum, 32(2), 137-150. https://doi.org/10.1080/10304312.2017.1337079
  • Burgess, J., & Green, J. (2009). YouTube: Online video and participatory culture. Polity Press.
  • Caerols-Mateo, R., Viñarás-Abad, M., & Gonzálvez-Valles, J. E. (2017). Social networking sites and museums: Analysis of the Twitter campaigns for International Museum Day and Night of Museums. Revista Latina de Comunicación Social [Latin Magazine of Social Communication], 72, 220-234. https://doi.org/10.4185/RLCS-2017-1162
  • Carey, J. W. (2009). A cultural approach to communication. In J. W. Carey (Ed.), Communication as culture: Essays on media and society (pp.11-29). Routledge. https://doi.org/10.4324/9780203928912
  • Cavalli, M. (2016). Double bass and electric bass: The case study of John Patitucci [Doctoral dissertation, Universidade de Évora]. http://hdl.handle.net/10174/18726
  • Choi, B., & Kim, J. (2021). Changes and challenges in museum management after the COVID-19 pandemic. Journal of Open Innovation Technology Market and Complexity, 7(2), 148. https://doi.org/10.3390/joitmc7020148
  • Chung, T.-L., Marcketti, S., & Fiore, A. (2014). Use of social networking services for marketing art museums. Museum Management and Curatorship, 29(2), 188-205. https://doi.org/10.1080/09647775.2014.888822
  • Corner, Τ. (2000). Reassessing recruitment: Objectives, concepts and methods. In J. Curran, & M. Gurevitch (Eds.), Mass media and society (pp. 393-425). Pataki Publications.
  • Corona, L. (2021). Museums and communication: The case of the Louvre Museum at the COVID-19 age. Humanities and Social Science Research, 4(1), 15-26. https://doi.org/10.30560/hssr.v4n1p15
  • Crooke, E. (2020). Communities, change and the COVID-19 crisis. Museum and Society, 18(3), 305-310. https://doi.org/10.29311/mas.v18i3.3533
  • DataReportal. (2023). Global social media statistics. Kepios. https://datareportal.com/social-media-users
  • Dixon, S. J. (2023). Distribution of Instagram users worldwide as of January 2023, by age and gender. Statista. https://www.statista.com/statistics/248769/age-distribution-of-worldwide-instagram-users/#statisticContainer
  • Effing, R., & Spil, T. (2016). The social strategy cone: Towards a framework for evaluating social media strategies. International Journal of Information Management, 36(1), 1-8. https://doi.org/10.1016/j.ijinfomgt.2015.07.009
  • ELSTAT. (2021). Internet use–main reasons for access by age group (2020). https://shorturl.at/mEU16
  • Esmel-Pamies, C. (2009). Into the politics of museum audience research. Tate Encounters. https://www.tate.org.uk/tate-encounters/edition-5/Cinta-Esmel-Pamies-Into-the-Politics-of-Museum-Research.pdf
  • Finne, A., & Grönroos, C. (2009). Rethinking marketing communication: From integrated marketing communication to relationship communication. Journal of Marketing Communications, 15(2-3), 179-195. https://doi.org/10.1080/13527260902757654
  • Garibaldi, R. (2015). The use of Web 2.0 tools by Italian contemporary art museums. Museum Management and Curatorship, 30(3), 230-243. https://doi.org/10.1080/09647775.2015.1043329
  • Ghaffary, S. (2022). Reels is Facebook’s TikTok clone and its future. Vox. https://www.vox.com/recode/23002679/reels-facebook-tiktok-video
  • Gu, M. (2012). Engaging museum visitors through social media: Multiple case studies of social media implementation in museums [Master’s thesis, The Ohio State University].
  • Hausmann, A. (2012). Creating buzz: Opportunities and limitations of social media for arts institutions and their viral marketing. International Journal of Nonprofit and Voluntary Sector Marketing, 17(3), 173-182. https://doi.org/10.1002/nvsm.1420
  • Hill, L., O’Sullivan, C., O’Sullivan, T., & Whitehead, B. (2018). Creative arts marketing. Routledge. https://doi.org/10.4324/9781315447681
  • Hudson, M. (2015). Desire lines: Open educational collections, memory and the social machine. Online Educational Research Journal, 6(5), 1-20. https://oerj.webspace.durham.ac.uk/wp-content/uploads/sites/249/2021/07/87.pdf
  • IBEG. (2023). Vassilis & Eliza Goulandris Foundation: Nouveau réalisme. https://goulandris.gr/el/
  • Jones, B. (2020). Some like it hot posters from around the world. Coronado Island. https://coronadovisitorcenter.com/some-like-it-hot-posters-from-around-the-world/
  • Kachniewska, M. (2006). Tourism quality management. Publications of the University of Commerce and International Finance.
  • Kahn, R. (2020). Locked down not locked out–assessing the digital response of museums to COVID-19. Impact of social sciences blog. LSE Library Services.
  • Kelly, M. (2015). Visual communication design as a form of public pedagogy. Australian Journal of Adult Learning, 55(3), 390-407.
  • Koloka, M., & Papadaki, E. (2023). Performing arts organizations’ communication through posters in Greece: A semiotic approach. International Journal of Semiotics and Visual Rhetoric, 6(1), 1-16. https://doi.org/10.4018/IJSVR.319802
  • Kyprianidou, E., & Papadaki, E. (2018). Digital marketing in art museums and performing arts organizations. In A. Theodosiou, & E. Papadakis (Eds.), Cultural industries and techno-politics (pp.171-198). Nisos.
  • Lazzeretti, L., Sartori, A., & Innocenti, N. (2015). Museums and social media: The case of the Museum of Natural History of Florence. International Review on Public and Nonprofit Marketing, 12(3), 267-283. https://doi.org/10.1007/s12208-015-0136-5
  • Littlejohn, S. W., & Foss, K. A. (2012). Theories of human communication. Pedio.
  • Manavis, S. (2021). Instagram’s pivot to video marks the end of social media as we know it. The New Statesman. https://www.newstatesman.com/science-tech/2021/07/instagram-pivot-video-tiktok-mosseri-reels-marks-end-social-media-we-know-it
  • McMillan, S. J. (2002). A four-part model of cyber-interactivity. Some cyber-places are more interactive than others. New Media & Society, 4(2), 271-291. https://doi.org/10.1177/146144480200400208
  • Miller, R., & Lammas, N. (2010). Social media and its implications for viral marketing. Asia Pacific Public Relations Journal, 11(1), 1-9.
  • Morrison, K. (2015). Report: Why more brands are choosing Instagram over Facebook. Adweek. https://www.adweek.com/performance-marketing/instagram-vs-facebook-report/
  • Padilla-Meléndez, A., & del Águila-Obra, A. R. (2013). Web and social media usage by museums: Online value creation. International Journal of Information Management, 33(5), 892-898. https://doi.org/10.1016/j.ijinfomgt.2013.07.004
  • Papadaki, E. (2022). The semiotics of cultural organizations on-line branding: The examples of the Metropolitan Opera of New York and the National Opera of Greece. In E. Zantides (Ed.), Semiotics and visual communication III: Cultures of branding (pp. 426-449). Cambridge Scholars Publishing.
  • Papaioannou, G., & Sfyridou, E. (2020). Addressing social media choices of top European museums: Framework, realities, and trends. MuseWeb 2020. https://mw20.museweb.net/paper/social-media-choices-of-topeuropean-museums-content-analysis-addressing-realities-and-trends-towards-multi-way-museumcommunication-schemes
  • Papaioannou, G., & Sfyridou, E. (2021). Addressing social media challenges and choices of top European museums during COVID-19: Realities and trends. MuseWeb 2021. https://mw21.museweb.net/paper/addressing-social-media-challenges-17and-choices-of-top-european-museums-during-covid-19-realities-and-trends/
  • Psylla, M. (2004). The message as an object of interpretation and analysis in the context of the communicative act. In G. Papageorgiou (Ed.), Methods in sociological research (pp.73-118). Giorgos Dardanos.
  • Psylla, M. (2007). Olympic games and newspapers. The presentation of an event by written speech. In T. Dulkeri (Ed.), Sports, society and media: The case of the Athens 2004 Olympic Games (pp.699-711). Papazisis.
  • Pusa, S., & Uusitalo, L. (2014). Creating brand identity in art museums: A case study. International Journal of Arts Management, 17(1), 18-30.
  • Richardson, J. M. (2015). Live theatre in the age of digital technology: Digital habitus and the youth live theatre audience. Participations: Journal of Audience & Reception Studies, 12(1), 206-221.
  • Roumeliotou, M. (2009). Social media: The modern participatory democracy of new technologies? https://www.academia.edu/1639955/M
  • Ruby, D. (2022). 71+ essential Instagram statistics for 2023. Demand Sage. https://www.demandsage.com/instagram-statistics/
  • Scoffield, S., & Liu, J. (2014). Online marketing communications and the postmodern consumer in the museum context. Cambridge Conference on Business & Economics. Murray Edwards College, Cambridge University. https://cercles.diba.cat/documentsdigitals/pdf/E140146.pdf
  • Shen, L., & Bigsby, E. (2013). The effects of message features. In J. P. Dillard, & L. Shen (Eds.), The SAGE handbook of persuasion (pp. 20-35). SAGE. https://doi.org/10.4135/9781452218410.n2
  • Sifaki (2015). Visual communication and the arts: An example of visual design analysis. In M. Pourkos (Ed.), Experience and art-based qualitative research methods (pp. 228-244). Nisides.
  • Sifaki, E., & Papadopoulou, M. (2015). Advertising modern art: A semiotic analysis of posters used to communicate about the Turner Prize award. Visual Communication, 14(4), 457-484. https://doi.org/10.1177/1470357215593850
  • Smith, P. (2006). Cultural theory. An introduction. Critique.
  • Spiliopoulou, A.-Y., Mahony, S., Routsis, V., & Kamposiori, C. (2014). Cultural institutions in the digital age: British Museum’s use of Facebook insights participations. Journal of Audience & Reception Studies, 11(1), 286-303.
  • UNESCO. (2020). Museums around the world in the face of COVID-19. https://unesdoc.unesco.org/ark:/48223/pf0000373530
  • Vassilakis, C., Antoniou, A., Lepouras, G., Poulopoulos, V., Wallace, M., Bampatzia, S., & Bourlakos, I. (2017). Stimulation of reflection and discussion in museum visits through the use of social media. Social Network Analysis and Mining, 7, 40. https://doi.org/10.1007/s13278-017-0460-3
  • Wasko, T. (2001). Understanding the Disney Universe. In J. Curran, & M. Gurevitch (Eds.), Mass media and society (pp. 486-515). Pataki Publications.